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Privacy Policy

O2 SOLUTIONS INC  |  Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

O2 SOLUTIONS INC ("Company," "we," "us," or "our"), located at 2343 East 13th Street, Brooklyn, NY 11229, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at o2solutions-inc.com or contact us for our professional services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, submit a form, or request our services, we may collect:

  • Name, email address, and company name
  • The nature of your business inquiry or consulting need
  • Any other information you voluntarily provide in messages or forms
  • SMS/text messaging consent and preferences (when you opt in)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and general location data
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring URL and navigation patterns

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You may adjust your browser settings to refuse cookies, though some site functionality may be affected.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule consultations
  • To provide our professional consulting and advisory services
  • To send you service-related updates and administrative communications
  • To send you marketing and promotional communications (only with your explicit consent)
  • To send SMS/text messages when you have provided express written consent to do so
  • To improve our website, services, and client experience
  • To comply with applicable laws and regulations

3. SMS & Text Message Communications

SMS Opt-In: When you provide express written consent on our contact form, O2 SOLUTIONS INC may send you recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our professional services, sent using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies. You may receive up to 4 messages per month.

Costs: Message and data rates may apply depending on your wireless carrier and plan.

Opt-Out: Reply STOP to opt out of SMS communications at any time. You will receive a final confirmation message and no further messages will be sent.

Help: Reply HELP for assistance, or contact us at ooriel@o2solutions-inc.com.

Consent is NOT a condition of purchase. Your decision to opt in or opt out of SMS messaging has no effect on your ability to receive our professional services.

4. Sharing of Information

We value your privacy and limit the sharing of your personal information as described below.

4.1 No Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and delivering services (e.g., email platforms, CRM software, analytics providers). These providers are contractually required to protect your information and may not use it for their own marketing purposes.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental regulation, or to protect the rights, property, or safety of O2 SOLUTIONS INC, our clients, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for a minimum of four (4) years in compliance with applicable telecommunications regulations.

6. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based transmission or electronic storage system can be guaranteed as 100% secure, and we cannot warrant absolute security of your data.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to legal obligations)
  • Opt-Out of SMS: Reply STOP to any text message to opt out immediately
  • Opt-Out of Marketing Email: Use the unsubscribe link in any marketing email

To exercise these rights, contact us at ooriel@o2solutions-inc.com.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

O2 SOLUTIONS INC

2343 East 13th Street, Brooklyn, NY 11229

Email: ooriel@o2solutions-inc.com

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